Frequently Asked Questions

CountsGH is a premium e-commerce platform offering high-quality products across various categories including electronics, fashion, home & living, and more. We focus on providing excellent customer service and competitive prices.

Creating an account is easy! Click on the "Register" button in the top navigation, fill in your details including name, email, and password, then click "Create Account". You'll receive a confirmation email to verify your account.

Yes, we take your privacy seriously. All personal information is encrypted and stored securely. We never share your data with third parties without your explicit consent. Our website uses SSL encryption to protect all transactions.

We accept various payment methods including:

• Credit/Debit Cards (Visa, MasterCard, American Express)
• Mobile Money (MTN, Vodafone, AirtelTigo)
• Bank Transfers
• Cash on Delivery (for select areas)
• Digital Wallets

To place an order:

1. Browse our products and add items to your cart
2. Click the cart icon to review your items
3. Click "Proceed to Checkout"
4. Enter your shipping and billing information
5. Choose your payment method
6. Review your order and click "Place Order"

You can modify or cancel your order within 1 hour of placing it. After that, the order goes into processing and cannot be changed. Contact our customer service immediately if you need to make changes to a recent order.